Please take a moment to read our new booking terms before making an appointment, or before canceling an appointment.
CANCELLATION CONDITIONS
If you’re unable to attend your appointment, please let us know at least 24 hours before treatment is scheduled to start. You can easily unsubscribe your booking by: logging into your profile on our online booking system, calling the Brow Studio during opening hours, or by email.
If you cannot cancel your agreement via our online booking, this will be because cancellation deadline has been exceeded. Please note, cancellation by SMS or voice mail is unfortunately not accepted. If the terms are not met, you will be charged 70% of the price of the booked treatment/s.
DEFAULT CONDITIONS
In the case of a no-show, 100% of the treatment/s original price will be charged.
MEDICAL CONDITIONS
If you cancel your treatment after the 24-hour deadline due to illness, you will be charged 70% of the initial treatment/s price.
ARRIVAL CONDITIONS
When you have an appointment: Please arrive 5-10 minutes before your treatment starts. Should you arrive late, we will try to accommodate your needs in the remaining time, but if this is not possible, in some cases the appointment will be canceled. However, you will still be charged 100% of the original price of the ordered treatment/s.
When booking an appointment with a Kenny Anker Apprentice Brow Artist there is a possibility treatment may be delayed by approximately 5-10 minutes. We do apologize in advance, but as our apprentice brow artists are students, these minor delays can occur.
ANIMAL & CHILDREN POLICY
At Kenny Anker, we love young children and animals! However, we respectfully ask for safety reasons, the sake of other clients, and because during treatment you’re unlikely to be able to monitor them, that they do not accompany you to the brow studio.
You should be aware that by opting out of SMS and email marketing, you’ll automatically be unsubscribed from our SMS reminder services.
PLEASE NOTE: IN OUR KENNY ANKER BROW STUDIOS, WE ONLY RECEIVE PAYMENT THROUGH MOBILEPAY AND CASH.
Læs venligst vores bookingbetingelser, før du bestiller eller aflyser en tid hos Kenny Anker Brows.
VILKÅR FOR AFBESTILLING
Hvis du bliver forhindret i at møde op til din aftale, skal du give besked senest 24 timer før din behandling skulle starte. Du kan nemt afbestille din tid ved at logge ind på din profil i vores online bookingsystem, ringe til os i åbningstiden eller sende en mail.
Vi accepterer ikke afbud på SMS eller telefonsvarer.
Kan du ikke aflyse din tid i vores online bookingsystem, skyldes det, at tidsfristen for afbud er overskredet.
Bliver vilkårene for afbestilling ikke overholdt, koster det 70 % af prisen for den bookede behandling.
UDEBLIVELSE
Hvis du udebliver fra en behandling uden at melde afbud, vil du blive opkrævet den fulde pris for behandlingen.
VED SYGDOM
Melder du afbud på grund af sygdom mindre end 24 timer, før din behandling skulle starte, koster det 70% af behandlingens pris.
FØR DIN BEHANDLING
Vi anbefaler, at du ankommer 5-10 minutter, før din behandling begynder. Kommer du for sent til din behandling, vil vi bestræbe os på at udføre behandlingen i løbet af den resterende tid, men er det ikke muligt, vil behandlingen blive aflyst. I begge tilfælde må du betale fuld pris for behandlingen.
Vær opmærksom på, at når du booker tid hos en Junior Stylist kan behandlingen vare 5-10 minutter længere.
VORES POLITIK OM DYR & BØRN
Hos Kenny Anker elsker vi dyr og små børn. Men af hensyn til sikkerheden og de andre kunder anmoder vi om, at du ikke tager dem med i salonen, da du ikke har mulighed for at holde øje med dem under din behandling.
PÅMINDELSER PÅ SMS
Vær opmærksom på, at hvis du framelder vores SMS- og email-markedsføring, bliver du også automatisk afmeldt at få påmindelser om dine behandlinger pr. SMS.
BETALING
VI MODTAGER KUN BETALING MED MOBILE PAY OG KONTANTER.
